Publications

Gestalt Review - Using Story as Part of a Gestalt Coaching Practice

Narrative Therapy - book excerpt from The Leader’s Journey, DesignBetter

A List Apart - The User's Journey

Adobe Blog - Story-First UX Design

Net Magazine - Why You Should Make Your Users Heroes

Net Magazine - What's Your Approach To Prototyping?

UX Magazine - Book Excerpt: "The User's Journey"

UX Booth - Engage Users Along Their Journey

UX Matters - The User's Journey

Medium - Sidebars to The User's Journey by Dave Malouf

UX Matters - Storymapping: A MacGyver Approach To Content Strategy

Content Science Review - Q&A with Donna Lichaw, author of The User’s Journey